The pandemic accelerated many trends, from streaming, e-commerce, and food delivery platforms to the widespread adoption of remote work. But instead of taking advantage of this opportunity to improve how we work, most organizations simply took their offices online, along with the bad habits that permeated them. A move to a better way of working remotely is desperately needed. If your digital transformation is going to be successful, you need to give your employees the right tools and systems to work in a digital, distributed, virtual environment. However, digital tools are only as effective as how effectively you use them, and alignment between managers and employees on remote work best practices will be critical to the success of any digital transformation initiative.
Digital transformation should be a means to an end, but it often gets mistaken for an end in itself. This is partly why 70% of all digital transformation efforts fail — because they’re done purely for the sake of going digital without full consideration of the bigger picture.
The pandemic accelerated many trends, from streaming, e-commerce, and food delivery platforms to the widespread adoption of remote work. But instead of taking advantage of this opportunity to improve how we work, most organizations simply took their offices online, along with the bad habits that permeated them.
During the pandemic, most organizations got no further than level two of WordPress founder Matt Mullenweg’s five levels of distributed teams framework. Instead of back-to-back meetings, people got back-to-back Zoom calls. Instead of physical interruptions, they got more interruptions via Slack or Teams.
Read more at HBR.org