Why do some teams consistently deliver high performance while other, seemingly identical teams struggle? Led by Sandy Pentland, researchers at MIT’s Human Dynamics Laboratory set out to solve that puzzle. Hoping to decode the “It factor” that made groups click, they equipped teams from a broad variety of projects and industries (comprising 2,500 individuals in […]
The New Science of Building Great Teams Read More »
All too often, hiring managers fail to invest sufficiently in recruiting for some of their most important roles — just because they’re not management or leadership jobs. In particular, there are three vital jobs that tend to get overlooked: essential experts, customer experience creators, and critical contractors. These people can make or break your business, almost all
The 3 Essential Jobs That Most Retention Programs Ignore Read More »
When you throw people into challenging jobs that they’re not completely prepared for, you need to make sure they have a great support team
Manage Your Organization as a Portfolio of Learning Curves Read More »
