Why do some teams consistently deliver high performance while other, seemingly identical teams struggle? Led by Sandy Pentland, researchers at MIT’s Human Dynamics Laboratory set out to solve that puzzle. Hoping to decode the “It factor” that made groups click, they equipped teams from a broad variety of projects and industries (comprising 2,500 individuals in […]
The New Science of Building Great Teams Read More »
All too often, hiring managers fail to invest sufficiently in recruiting for some of their most important roles — just because they’re not management or leadership jobs. In particular, there are three vital jobs that tend to get overlooked: essential experts, customer experience creators, and critical contractors. These people can make or break your business, almost all
The 3 Essential Jobs That Most Retention Programs Ignore Read More »
The highest-performing teams have one thing in common: psychological safety — the belief that you won’t be punished when you make a mistake. Studies show that psychological safety allows for moderate risk-taking, speaking your mind, creativity, and sticking your neck out without fear of having it cut off — just the types of behavior that
High-Performing Teams Need Psychological Safety. Here’s How to Create It Read More »
Leaders need to be willing to challenge every aspect of their company: its purpose, its business model, its operating model, its people, and themselves.
Reinventing Your Leadership Team Read More »
