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The Secret to Leading Organizational Change Is Empathy

The Secret to Leading Organizational Change Is Empathy

If you are a company leader hoping to undertake a successful organizational change, you need to make sure your team is onboard and motivated to help make it happen. The following strategies can you help you better understand your employees’ perspectives. Start by creating audience personas that map to key employee segments in your company. Then […]

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Why Compassion Is a Better Managerial Tactic than Toughness

Why Compassion Is a Better Managerial Tactic than Toughness

Stanford University neurosurgeon Dr. James Doty tells the story of performing surgery on a little boy’s brain tumor. In the middle of the procedure, the resident who is assisting him gets distracted and accidentally pierces a vein. With blood shedding everywhere, Doty is no longer able to see the delicate brain area he is working on. The boy’s life

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The Future of Work vs the Future of LIFE

The FUTURE of WORK must be changed into the FUTURE of LIFE To start, what is the Future of Work. This is a hot topic. Let’s get the definitions straight. Definition by Gartner: The future of work describes changes in how work will get done over the next decade, influenced by technological, generational, and social shifts.

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The New Science of Building Great Teams

The New Science of Building Great Teams

Why do some teams consistently deliver high performance while other, seemingly identical teams struggle? Led by Sandy Pentland, researchers at MIT’s Human Dynamics Laboratory set out to solve that puzzle. Hoping to decode the “It factor” that made groups click, they equipped teams from a broad variety of projects and industries (comprising 2,500 individuals in

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The 3 Essential Jobs That Most Retention Programs Ignore

The 3 Essential Jobs That Most Retention Programs Ignore

All too often, hiring managers fail to invest sufficiently in recruiting for some of their most important roles — just because they’re not management or leadership jobs. In particular, there are three vital jobs that tend to get overlooked: essential experts, customer experience creators, and critical contractors. These people can make or break your business, almost all

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How to Reduce Personal Bias When Hiring

How to Reduce Personal Bias When Hiring

When it comes to hiring diverse candidates, good intentions do not necessarily lead to good results. Often well-intentioned hiring managers end up inadvertently weeding out qualified candidates from underestimated backgrounds because of unconscious bias. There are several things managers can do to reduce that bias. First, accept that, like most people, you fall prey to

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High-Performing Teams Need Psychological Safety. Here’s How to Create It

High-Performing Teams Need Psychological Safety. Here’s How to Create It

The highest-performing teams have one thing in common: psychological safety — the belief that you won’t be punished when you make a mistake. Studies show that psychological safety allows for moderate risk-taking, speaking your mind, creativity, and sticking your neck out without fear of having it cut off — just the types of behavior that

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